Email us: somvexdynamics@gmail.com
Tell us which email service you use (Gmail or Outlook), your PowerSchool version if you know it, and what you saw. A screenshot of the log-entry form with student details covered helps a lot. We answer within one working day.
Open a single message so its text is showing; the button sits in the message header next to the date. If it's still missing, reload the Gmail tab. Gmail's "Basic HTML" view isn't supported.
ParentLog only runs on the PowerSchool address you allowed. Open the ParentLog panel → Settings → paste your PowerSchool address (the part before /teachers/, e.g. https://ps.yourdistrict.org) → Allow → reload the PowerSchool tab.
Your school uses a custom log form. ParentLog won't guess where fields go; use the Copy buttons in the panel to paste the text, date and subject yourself. Send us a screenshot of the empty form (student details covered) and we'll add support for it.
Settings → "Log type to select" → type the exact option text your form shows (for example Teacher Contact or Parent Contact).
Settings → "Date format your form expects" → choose MM/DD/YYYY, DD/MM/YYYY or YYYY-MM-DD.
ParentLog confirms a save when PowerSchool moves to a page without the form. If your PowerSchool stays on the same page after Submit, check the entry appeared in the student's log list, then open it in the panel and click Mark as saved in PowerSchool.
Your district manages Chrome and has to allow ParentLog. Send your IT team our information page for school IT; it explains the permissions and that no data leaves the browser.
Everything is stored in Chrome on your computer, nothing on our side. Settings → Export ledger (CSV) gives you a spreadsheet. Delete all entries removes everything. See the privacy policy.
Email the address above. If you're comfortable with GitHub you can also open an issue, where others can see the answer too.